MyAcea Acqua

MyAcea Acqua: A Convenient Tool for Managing Water Utilities

MyAcea Acqua is an innovative app designed to provide users with a seamless and secure experience in managing their domestic water utilities. Developed by Acea SpA, this app is available exclusively on iPhone through the App Store, offering a range of digital services that cater to the needs of Acea Ato2, Acea Ato5, and Acea Molise customers.

Accessing MyAcea Acqua is straightforward. Users can register through the app and gain access to its digital services within minutes. If you are already registered on MyAcea Acqua's web portal available at my.acea.it/acqua, you can use the same credentials (username and password) to log in to the app. Once logged in, users can associate their domestic water utilities directly from the app, completing the profile setup in just a few minutes.

MyAcea Acqua offers a multitude of services to make managing water utilities easier and more efficient. One of its key features is Autolettura, which allows users to periodically submit meter readings, enabling them to receive bills based on their actual consumption. The Bolletta Web service allows users to receive their bills directly in their email on the day they are issued, promoting an eco-friendly approach by eliminating paper bills.

Additionally, the app provides the Domiciliazione bancaria/postale service, which enables users to set up automatic bill payments from their bank accounts, eliminating the need to worry about due dates. Users can also consult, download, and pay their bills securely through the app using a credit card via the Fatture e pagamenti service. The Monitoraggio richieste feature allows users to track the status of their requests made through the app, website portal, service desk, or call center, ensuring they stay updated at all times.

MyAcea Acqua also includes a convenient way to report faults. Users can signal issues related to their private water utilities, water or sewage losses on public land, or malfunctions of water points (such as water kiosks, decorative fountains, or bubblers). This helps Acea SpA provide better services by addressing these concerns promptly.

With its user-friendly interface and comprehensive services, MyAcea Acqua makes managing water utilities simple and fast. The app is compatible with iPhone and iPod touch devices running iOS 13.0 or later, and it requires 58.6 MB of space. It is available in English and is suitable for users aged 4 and above.

Overall, MyAcea Acqua is a valuable tool for Acea customers, providing them with a convenient and secure way to manage their water utilities. Whether it's checking bills, paying them online, or reporting faults, the app offers a seamless experience that enhances the overall customer satisfaction.